Gordon Down & Company Ltd is the data controller for personal information collected through this website. You can reach us about anything in this policy at mail@gordondown.co.uk or by post at 144 Walter Road, Swansea SA1 5RW.
When you use the contact form we collect your name, your email address, your phone number if you choose to give it, and the contents of your message. We use this information to respond to your enquiry and, where it leads to an engagement, to set up our work together. Our lawful basis is our legitimate interest in responding to people who contact us.
Form submissions are processed by our website hosting provider on our behalf. We do not sell personal information, and we do not share it except with providers who help us run this site and our practice, or where the law requires.
We keep enquiry information for as long as we need it to deal with your enquiry and any engagement that follows, and we review what we hold at least once a year. Where you do not become a client, we delete the enquiry once it is closed.
Because we rely on legitimate interests, you have the right to object to our use of your information at any time, and we will stop unless we have a compelling reason to continue. You also have the right to see the information we hold about you, to correct it, to ask us to delete it, and to ask us to restrict how we use it. Some of these rights are qualified by law. To exercise any of them, contact us at the address above. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office.
The site loads its typefaces from Google Fonts, so your browser requests those font files from Google when a page opens; that request carries your IP address to Google, which is a US company. No other third party receives information about your visit.
Our work as accountants involves further personal information, which is handled under our terms of engagement. This policy covers the website.
Last reviewed September 2026.